HPAE 2019 PIC Workshop Descriptions

Implicit Bias:  The Impact on Healthcare – 1.25 Contact Hours

Implicit bias towards patients with socioeconomic, racial and other disadvantaged identities can lead to treatment barriers and negatively impact quality of care, creating wide gaps in health status and life expectancy.   Conscious or unconscious bias reflects widely held attitudes and stereotypes that affect provider understanding, assessment and action.  This workshop will explore strategies to identify and interrupt bias in healthcare delivery, with the goal of reducing gaps in care and improving

Mindfulness – 2.5 Contact Hours

Mindfulness Practice is a stress-reduction activity often defined as the process of paying attention, on purpose, in the present moment, without judgment.  We all have this innate capacity to be aware of what is happening within us and around us.  However, this present-centered awareness is often overshadowed by our habits of judging our experience, worrying about the future or re-working the past and becoming desensitized to the body’s wisdom.  This workshop will provide an experiential and conceptual framework from which to explore the use of mindfulness-based stress reduction in both professional and personal contexts. 

Responding to Workplace Bullying – 1.25 Contact Hours

Unfortunately, bullying in healthcare is common. It erodes workplace safety and is destructive to victims, witnesses, and patients.  This session will identify patterns of bullying in healthcare, including sexual harassment; discuss legal protections and explore creative Union strategies to systemically address and interrupt a culture of bullying in the workplace. 

Preventing Workplace Violence in Healthcare and Social Service – 2.5 Contact Hours

Fueled by understaffing, healthcare consolidation and the opioid epidemic, workplace violence against healthcare and social service employees is rising exponentially each year, with nurses and behavioral health workers experiencing levels of violence on par with prison guards and police. This double workshop will focus both on strategies to protect yourself and on identifying institutional, systemic causes and solutions to workplace violence in healthcare.

Confrontation and Conflict Resolution – 1.25 Contact Hours

Conflict presents conflicting opportunities and lends itself to varied levels of analysis and response.  Workplace control, competing objectives, hidden agendas, old history, personality clashes, unconscious bias, and cultural communication styles can impact every conflict and potential resolution. Yet dealing with conflict can foster renewed communication, problem solving, understanding, and necessary change.  Participants will gain understanding of conflict analysis and conflict resolution tools that can be applied to the workplace.

Hospital Based Gun Violence Intervention Programs – 1.25 Contact Hours

Gun violence exacts devastatingly high physical and emotional tolls on families and communities, whether violence occurs at home, on the street, in schools or at the workplace.
In response to the rising threat of gun violence, Newark’s University Hospital, New Jersey’s only public hospital and a Level One Trauma Center, recently instituted a model Hospital Based Violence Intervention Program.

This presentation will showcase highlights of the UH Hospital Based Violence Intervention Program; discussing how enhanced patient case management, peer mentorship and direct service community referrals both minimize workplace violence and to forge connections to healthier community. The Intervention Program has been tested and recognized legislatively on a statewide level, and is now being replicated at other Level One and Two hospitals in New Jersey. Learn about components of this program, successful implementation strategies, and its’ impact on the community.

Member Engagement for Patient Care and Safety – 1.25 Contact Hours

Our hospitals and healthcare systems work better when our members can speak freely in the workplace about the quality of patient care, safety and workplace standards.  We need to strengthen our workplace voice by strengthening our communications skills and methods to speak with one voice.  Participants of this workshop will gain knowledge as to the most effective ways to communicate with colleagues so that everyone recognizes that their own self-interest is vested in the interest of their fellow nurses and healthcare professionals.

Just Culture:  Balanced Accountability and Patient Safety – 1.25 Contact Hours

Just Culture promotes methods to improve patient outcomes by embracing shared accountability, engaging in root cause analysis, and ensuring retaliation-free reporting; through a system that recognizes medical problems as the result of flawed systems, not flawed employees. Participants will gain knowledge to promote and improve system safety impacting healthcare outcomes, patient and worker safety, and collaborative healthcare culture improvement.

Best Practices in Bargaining for Patient Safety and Professional Values 1.25 Contact Hours

Collective bargaining in healthcare is the most effective way to improve the quality of patient care, advance professional growth and development, ensure improved health and safety protections, protect your economic security and gain control over your professional practice.  This workshop will provide a conceptual framework for evaluating the effectiveness of contract language and outline legal challenges that may occur.

Strategies for Compliance to the NLRA:  Avoiding the Legal Pitfalls of Union Representation – 1.25 Contact Hours

Unionization promotes quality patient care and an improved working environment by giving voice to the workers.  When representing union members there are legal frameworks under the National Labor Relation Act that must be adhered to. This workshop will focus on the legal rights and obligations of both the employer and union including the members’ right to be represented fairly, in good faith, and without discrimination.